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Frequently Asked Questions

I already have some toy and/or co-axial helicopter experience. Which non-co-axial helicopters represent the next pilot level?
The natural next step after a co-axial helicopter is a fixed pitched (FP) helicopter. A self-stabilizing feature such as the bell structure is especially beneficial for this transition. Acting as a mechanical gyroscope, the spinning weights or heavier paddles at the end of the flybar automatically center the main rotor, making it easier for new pilots to hover. The models we recommend here would be the Walkera CB100, 4#6 BELL, **CB180Z-PRO & Eflite MSR, *120 SR. *Slightly bigger or **bigger helicopters are more suited for outdoors.
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I'm a beginner pilot. Which rc helicopter do you recommend?
We highly recommend the Walkera Lama2-1 & LM100D02 for indoor pilots and Walkera 53QD & Lama 400D for outdoor pilots. Make sure you get a package with a transmitter radio (WK2402, WK2403, WK2602, WK2603, WK2801PRO) if you don't already have a Walkera transmitter.
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What is the difference between a "toy" helicopter and a "hobby" helicopter?
Toy helicopters usually consist of older 3 to 3 1/2 channel infrared designs and cheaper materials. Consisting of toy motors, batteries, receivers and transmitters, a toy is not made to last more than 50 to 80 flights. These parts tend to fall apart at about the same time so the toy helicopter is usually trashed after its life-cycle. On the other hand, hobby helicopters offer superior performance, better durability and most importantly continued parts support, so most hobbyists tend to maintain their hobby helicopters over several years.
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How do I get a quote for international delivery when the zip code box won't allow me to input a foreign zip code?
(1) You put the item in the shopping cart. (2) Click "View Cart" (3) Click "Checkout" (4) Click "Sign in as a new customer" (5) Enter your address and pull down the country bar to selection your country (6) Now the system knows you are entering a non-USA zip. (7) Complete the rest of the customer information page and click "Next" on the right hand side of the screen (8) Select the correct shipping method if you are given a choice. (9) Click the box for "I've read and agree to the policy... (10) Click "Next" on the lower right hand side of the screen. (11) The shipping cost is then revealed on the "Order Review & Payment Page". (12) If the shipping cost is satisfactory, then complete your payment on this page and Click "Place my order". If the shipping cost doesn't look reasonable you simply back out of this page and go to the www.wowhobbies.com home page and click on "Contact Us" to send us the interested item(s) and your address.
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Why has my credit card payment been declined?
(1) Please check and click "Visa Card" or a "Master Card" before entering your card number. (2) Your credit card billing address must match your Wow Hobbies Account billing address. (3) Multiple attempts in charging a card may raise a red flag with your credit card company.
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Why is there a charge on my credit card when my order did not go through?
When a payment is declined, your credit card company will often think something went wrong with the transaction and they will often hold the funds for 1 or 2 days before releasing it back into your account. If you can not wait, you should call your credit card company to immediately release the funds.
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Can I pick up (will-call) an order to save shipping charges?
Yes, you can place an order on-line and specify "Pick-up only" on the shipping page under "Shipping Method" and you will not be charged for shipping and the order will be waiting for you. Pickup is available on Tuesday through Saturday from 10AM to 4PM. M-F pickup is at Wow Hobbies, 2140 W. Chapman Ave., #211, Orange, CA. 92868, and Saturday pickup is at the main showroom at 2140 W. Chapman Ave., #107, Orange CA. 92868. If it's a helicopter order you might want to call 714-939-7895 to make sure it's ready for pick up before heading out.
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Do I have to pay California Sales Tax?
California Sales Tax only applies to all pick up (will-call) orders and orders shipped to addresses in California.
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What is Wow Hobbies' return policy?
Please go to the bottom of the "HOME" page and click on "Return Policy"
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I've just place an order. When will it ship and when will I get a tracking number?
All orders placed before 9AM PST will be shipped the same day. All orders placed after 9AM PST will be shipped the next day. We do not ship on Saturdays, Sundays and national holidays.
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What do you recommend for a beginner helicopter pilot?
Co-axial helicopters with 2 layers of counter rotating blades are the easiest to fly. They generally do not require any pilot experience. Beginner co-axials include Walkera Lama2-1, LM100D02, *5#10, *53QD, **Lama 400/400D/400 EC135 & Eflite MCX, MCX2, *CX2. *Slightly bigger or **bigger helicopters are more suited for outdoors.
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